Terms of Service

This document constitutes the official Terms of Service of Near Together and defines the conditions under which services are provided to users of the website.

By using the website and submitting a request, the user agrees to these Terms.

1. General Provisions

1.1. Near Together is a service that helps organize payment, order placement, and delivery of goods or gifts through local shops and services in the recipient’s country, when direct payment by the user is unavailable or difficult.
1.2. Near Together is not a seller of goods, a service provider of shops, or a payment system.
1.3. Near Together acts as an intermediary and coordinator between the user and local shops, services, and delivery providers.

2. Scope of Services

2.1. The service provides the following assistance:

• organizing payment with local shops and services;
• placing orders on behalf of the service;
• arranging delivery to an address within the recipient’s country;
• accompanying the order until the status “delivered”;
• selecting gift options upon the user’s request (if applicable).

2.2. The service operates without international shipping. Orders are placed and delivered only within the recipient’s country.
2.3. The service does not provide payment services for digital subscriptions, financial services, gambling services, or other non-gift-related digital products.

3. Order Process

3.1. The user submits a request via the website, providing the necessary details.
3.2. After receiving the request, the service:

• clarifies the details;
• checks the feasibility of fulfilling the order;
• calculates the total cost (product/service, delivery, and service fee).

3.3. Payment is made only after all terms have been agreed upon.
3.4. Near Together reserves the right to decline a request if fulfillment is not possible.

4. Pricing and Payment

4.1. The cost of the service depends on the selected service format and is communicated to the user prior to payment.
4.2. The service fee does not include the cost of the product or service charged by the local provider, unless otherwise agreed.
4.3. All calculations are handled individually for each request.

5. Responsibility and Liability

5.1. Near Together is not responsible for:

• the quality of goods or services provided by third parties;
• actions of shops, services, or delivery providers;
• delays or changes caused by third parties.

5.2. The service undertakes to:

• properly organize the order process;
• inform the user about order status;
• communicate with the shop or delivery service if issues arise.

6. Cancellations and Refunds

6.1. Cancellation is possible before the order is placed or paid.
6.2. After the order has been placed with the local provider, cancellations and refunds are subject to the policies of that provider.
6.3. The service fee is non-refundable if the service has already been started or completed.

7. Personal Data

7.1. By submitting a request, the user consents to the processing of personal data in accordance with the Privacy Policy.
7.2. Personal data is used solely for the purpose of fulfilling the request.

8. Final Provisions

8.1. Near Together reserves the right to amend these Terms at any time without prior notice.
8.2. The current version of the Terms is always available on the website.
8.3. Any matters not regulated by these Terms shall be resolved by mutual agreement.